Terms & Conditions

This site is owned by sgt.smith Limited, registered in England and Wales, company number 06511862. Registered address: Lauren House, 601A Wakefield Road, Waterloo, Huddersfield HD5 9XP.

We make every effort to portay our products as accurately as possible. Colour variations may occur depending on the screen resolution and colour depth of the monitor you are using to view the site. Garment measurements are as accurate as possible but slight variations may occur.

Prices are correct at time of publishing and are inclusive of VAT where applicable.
If a pricing error is found, we reserve the right to either (a) arrange payment of any extra sum due or refund any over-payment made by you or (b) cancel the order.

We reserve the right to alter all product pricing without notice.

We reserve the right to cancel or delay an order where order details are incomplete or fraud is suspected.

We work hard to try to ensure our online stock levels are kept up to date. Occasionally some products may not be available and we will inform you as soon as possible if goods you have ordered are not in stock.

We put every effort into ensuring that sgt.smith products are second to none. However, If you are not entirely satisfied with your order we are happy to provide an exchange or refund within 28 days of receipt. Returns must be unused and in a resaleable condition. Delivery charges are non-refundable but we will send out a replacement free of charge. Please also provide proof of purchase, for example a delivery note or paper copy of a confirmation email. Contact us at enquiries@sgtsmith.com if you wish to organise a return.

You are entitled to cancel your contract if you wish providing you do so by email or phone within 14 working days of receipt of the goods. If your order has already been dispatched please follow our returns information.